I am Rushi Adhia
A Customer Support Consultant
I Offer End To End Customer Support Consultation
With Measurable & Guaranteed Results

About Me

I have worked with some great organizations as a Developer, Email Marketer, Customer Support Executive, Customer Success Manager, Public Relations Manager, CCO & Customer Support Consultant.

I hold expertise in streamlining the on-boarding process, pre-sales inquires, email funnels, tech & billing support, customer advocacy, building & managing a remote and in-house support teams. I streamline the whole support department and work with cross-functional teams to enhance the service/product, website & landing pages as per customer’s feedback.

2 - Rushi Adhia - Chief Customer Officer - Customer Support Consultant - Customer Success Manager, Customer Success Strategy, Customer Success SaaS - Customer Success Process - Customer Support SaaS - Customer Support System - Customer Support Consultant - Customer Support Manager - Global CCO - CCO - Customer Service Consultant - Freelance Customer Support Consultant - Freelance Customer Support Executive - Remote Customer Success Manager - Remote Customer Support Executive
2 - Rushi Adhia - Chief Customer Officer - Customer Support Consultant - Customer Success Manager, Customer Success Strategy, Customer Success SaaS - Customer Success Process - Customer Support SaaS - Customer Support System - Customer Support Consultant - Customer Support Manager - Global CCO - CCO - Customer Service Consultant - Freelance Customer Support Consultant - Freelance Customer Support Executive - Remote Customer Success Manager - Remote Customer Support Executive
3 - Rushi Adhia - Chief Customer Officer - Customer Support Consultant - Customer Success Manager, Customer Success Strategy, Customer Success SaaS - Customer Success Process - Customer Support SaaS - Customer Support System - Customer Support Consultant - Customer Support Manager - Global CCO - CCO - Customer Service Consultant - Freelance Customer Support Consultant - Freelance Customer Support Executive - Remote Customer Success Manager - Remote Customer Support Executive

Recent Clients

Client 1 - Rushi Adhia - Chief Customer Officer - Customer Support Consultant - Customer Success Manager, Customer Success Strategy, Customer Success SaaS - Customer Success Process - Customer Support SaaS - Customer Support System - Customer Support Consultant - Customer Support Manager - Global CCO - CCO - Customer Service Consultant - Freelance Customer Support Consultant - Freelance Customer Support Executive - Remote Customer Success Manager - Remote Customer Support Executive
Client 2 -Rushi Adhia - Chief Customer Officer - Customer Support Consultant - Customer Success Manager, Customer Success Strategy, Customer Success SaaS - Customer Success Process - Customer Support SaaS - Customer Support System - Customer Support Consultant - Customer Support Manager - Global CCO - CCO - Customer Service Consultant - Freelance Customer Support Consultant - Freelance Customer Support Executive - Remote Customer Success Manager - Remote Customer Support Executive
Meghdhara Ayurved - Rushi Adhia - Chief Customer Officer - Customer Support Consultant - Customer Success Manager, Customer Success Strategy, Customer Success SaaS - Customer Success Process - Customer Support SaaS - Customer Support System - Customer Support Consultant - Customer Support Manager - Global CCO - CCO - Customer Service Consultant - Freelance Customer Support Consultant - Freelance Customer Support Executive - Remote Customer Success Manager - Remote Customer Support Executive
Client 5 - Rushi Adhia - Chief Customer Officer - Customer Support Consultant - Customer Success Manager, Customer Success Strategy, Customer Success SaaS - Customer Success Process - Customer Support SaaS - Customer Support System - Customer Support Consultant - Customer Support Manager - Global CCO - CCO - Customer Service Consultant - Freelance Customer Support Consultant - Freelance Customer Support Executive - Remote Customer Success Manager - Remote Customer Support Executive

Book A Free No Obligation Review Session

This Is What We Will Do In Free Review Session

Before the meeting

  1. We will do some basic research about your service/product & website
  2. Will randomly contact your support department as a customer to analyze
  3. Preparing some documentation

In The Meeting

  1. We will have a quick understanding of your product/service and the clientbase
  2. A brief discussion of what all you do for the support
  3. I will point out areas of improvement & stuff that don’t have at all for the support and need to be done.

Consultation Services

This is what we will do in various consultation sessions. This will streamline the whole customer support department of yours and will surely increase number of sales via support.

Rushi Adhia - Chief Customer Officer - Customer Support Consultant - Customer Success Manager, Customer Success Strategy, Customer Success SaaS - Customer Success Process - Customer Support SaaS - Customer Support System - Customer Support Consultant - Customer Support Manager - Global CCO - CCO - Customer Service Consultant - Freelance Customer Support Consultant - Freelance Customer Support Executive - Remote Customer Success Manager - Remote Customer Support Executive

Making Visitors Reach Customer Support Easily

I will help you enhance the website in order to make it easy for your visitors to reach out to customer support for Pre-Sales inquiries. We can convert 30% more visitors when they reach out to the support directly.

Rushi Adhia - Chief Customer Officer - Customer Support Consultant - Customer Success Manager, Customer Success Strategy, Customer Success SaaS - Customer Success Process - Customer Support SaaS - Customer Support System - Customer Support Consultant - Customer Support Manager - Global CCO - CCO - Customer Service Consultant - Freelance Customer Support Consultant - Freelance Customer Support Executive - Remote Customer Success Manager - Remote Customer Support Executive

Effectively Dealing With Pre-Sales Inquiries

I will help you effectively deal with the Pre-Sales Inquiries. We will develop a great follow up customized email funnels to increase sales. With this, my clients sale over 100 services every month only with support.

Rushi Adhia - Chief Customer Officer - Customer Support Consultant - Customer Success Manager, Customer Success Strategy, Customer Success SaaS - Customer Success Process - Customer Support SaaS - Customer Support System - Customer Support Consultant - Customer Support Manager - Global CCO - CCO - Customer Service Consultant - Freelance Customer Support Consultant - Freelance Customer Support Executive - Remote Customer Success Manager - Remote Customer Support Executive

Enhancing  & Automating On-Boarding Process

I will help you streamline the on-boarding process. This includes many knowledge base documents, guides, videos, etc. With a great On-Boarding process we have seen 70% reduction in post sales tickets.

Rushi Adhia - Chief Customer Officer - Customer Support Consultant - Customer Success Manager, Customer Success Strategy, Customer Success SaaS - Customer Success Process - Customer Support SaaS - Customer Support System - Customer Support Consultant - Customer Support Manager - Global CCO - CCO - Customer Service Consultant - Freelance Customer Support Consultant - Freelance Customer Support Executive - Remote Customer Success Manager - Remote Customer Support Executive

Billing Support & Automation

I will help you automate a lot of billing tasks. This will give a considerable reduction in number of billing tickets. We will work on assigning authorities to take decisions, offering discounts, refunds, etc.

Rushi Adhia - Chief Customer Officer - Customer Support Consultant - Customer Success Manager, Customer Success Strategy, Customer Success SaaS - Customer Success Process - Customer Support SaaS - Customer Support System - Customer Support Consultant - Customer Support Manager - Global CCO - CCO - Customer Service Consultant - Freelance Customer Support Consultant - Freelance Customer Support Executive - Remote Customer Success Manager - Remote Customer Support Executive

Tech Support & Automation

I will guide on how to quickly solve a technical ticket and how can we help the customer in a fast and efficient way. I will help you with a lot of automation to reduce the number of technical tickets we get.

Rushi Adhia - Chief Customer Officer - Customer Support Consultant - Customer Success Manager, Customer Success Strategy, Customer Success SaaS - Customer Success Process - Customer Support SaaS - Customer Support System - Customer Support Consultant - Customer Support Manager - Global CCO - CCO - Customer Service Consultant - Freelance Customer Support Consultant - Freelance Customer Support Executive - Remote Customer Success Manager - Remote Customer Support Executive

Customer Retention

This is a very crucial step for any organization to survive and grow. I will help you with customer relationship management. We will work on handling the cancellation requests to retain maximum customers.

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years of experience

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End Customers Benefited

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Satisfied Clients
Consultation - Rushi Adhia - Chief Customer Officer - Customer Support Consultant - Customer Success Manager, Customer Success Strategy, Customer Success SaaS - Customer Success Process - Customer Support SaaS - Customer Support System - Customer Support Consultant - Customer Support Manager - Global CCO - CCO - Customer Service Consultant - Freelance Customer Support Consultant - Freelance Customer Support Executive - Remote Customer Success Manager - Remote Customer Support Executive

Limited time offer: Book My Consultation @ $50/hour

Book my consultation @ $50 an hour for 10 hours a week.

Have Any Queries? Fell Free To Reach Out To Me.

This is what I will do for your esteemed organization:

  1. Letting Customers Reach Support Department Easily
  2. Effectively Dealing With Pre-Sales Inquiry
  3. Increasing Conversions & Retaining More Customers
  4. On-Boarding Process & Automating It
  5. Billing Support & AutomationaTech Support & Automation
  6. Customer Advocacy
  7. Hiring & Managing A Remote Support Team For 24 hour support.
  • +91 9428705937
  • 217, Jasal Complex, 150 Ft. Ring Road, Rajkot, India - 360005